How to know about Service Disruption (Status Page)

Our status page (globalacademy.freshstatus.io) provides real-time updates on the status of our systems and services. This page is a valuable resource for keeping informed about any outages or disruptions that may affect your use of our services.

Here's how to use our status page:

Access the status page

To access our status page, go to globalacademy.freshstatus.io in your web browser. You can also click on the "Status" link in the footer of our website to go directly to the status page.

View the status of our systems and services

On the status page, you'll see a list of our systems and services, along with their current status. Each system or service will be listed as "Operational", "Degraded Performance", "Partial Outage", or "Major Outage", depending on its current status.

Check for updates

If there's an outage or disruption affecting any of our systems or services, we'll provide regular updates on the status page. To view these updates, click on the name of the system or service that's affected. You'll see a detailed description of the issue, along with any updates or resolutions that we've provided.

Subscribe to updates

If you'd like to receive email notifications when there's an outage or disruption affecting any of our systems or services, you can subscribe to updates on the status page. To do this, click on the "Subscribe to Updates" button at the top of the page and enter your email address. By default, all staff accounts will receive notifications.

In conclusion, our status page is an important resource for keeping informed about any outages or disruptions that may affect your use of our services. If you have any questions or issues with our status page, please don't hesitate to contact our support team for assistance.

If you have any issues or errors please submit a ticket here: support.globalacademy.com/support/tickets/new

Or email: support@globalacademy.com